Thanks Jackie at Service Magic for helping me find my profile when we began this saga 29 Jun 12. So far so good. interesting experience and going forward. Likable folks and serious to the very complex task. Beautiful drawings, letters and consult service. Hope his arguments on my behalf are acceptable to a very difficult RMA. In any case, best efforts and hopefully more to come. He even got a referral from a previous civ eng I hired 20 years ago, I have referred him to neighbor with similar tasks. Thanks Marc and Melissa!